Togo: DoctaMob Leverages Digital Technology to Improve Access to Healthcare Services
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In Togo, a technology startup is seeking to transform access to healthcare through a digital platform that brings together multiple medical services within a single application.
Known as DoctaMob, this e-health solution, recently launched in Lomé, positions itself as a super app inspired by international platforms such as Doctolib while being specifically designed to address local healthcare needs and realities.
Available on both Android and iOS, the application enables users to book medical appointments, locate nearby healthcare facilities, find on-duty pharmacies, request ambulance services, and arrange home healthcare visits. It also offers teleassistance features and remote medical guidance.
DoctaMob’s primary objective is to digitize the patient journey and make healthcare services more accessible. The platform aims to address key challenges within the healthcare system, including long waiting times for consultations, the lack of centralized health information, and mobility constraints faced by many patients.
Ensuring the reliability of services is another core component of the project. According to the platform’s promoters, healthcare professionals must provide supporting credentials and undergo a verification process before their profiles are approved. Doctors, nurses, pharmacists, and other practitioners are therefore listed only after verification, helping to reduce the risk of fraudulent profiles and uncertified services.
The initiative is part of the growing healthtech ecosystem in West Africa. Similar to platforms such as Rivia in Ghana, ASKcare in Senegal, and Kénèya Koura in Mali, a growing number of startups across the region are leveraging the widespread adoption of smartphones, mobile money, and digital technologies to improve healthcare access through telemedicine, medical geolocation services, and the digitalization of healthcare delivery.
Beyond the Togolese market, DoctaMob has regional expansion ambitions. Its founders plan to gradually roll out the platform in other African countries facing similar challenges related to healthcare access and the coordination of medical services.
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